A medical practice's site: inform and simplify

Give the essential practical information

A patient visits your site for precise answers. Display very visibly the opening hours, the address with a map, the phone number, the access details (parking, public transport, accessibility) and the accepted payment methods. This information, well presented, prevents dozens of calls a week and improves the patient experience.

Make appointment booking easy

Appointment booking is the most expected function. Depending on your setup, several options exist.

• A link to your online appointment platform
• A clickable number to call in one tap
• Guidance for emergencies and continuity of care

Present the practice with restraint

A medical site should inspire trust through its clarity and seriousness, not through effects. Present the practitioners, their specialties and how the practice works. Stay measured in the terms used and avoid any promise: professional ethics govern the communication of healthcare professionals. State the useful information about the care pathway and welcoming new patients. Ensure confidentiality: don't collect any sensitive data through an unsecured form. A simple, accurate and reassuring site serves patients and frees up time for the team.

Frequently asked questions